Thank you for choosing to shop with us. Please review our store policies below. If you have any questions, do not hesitate to contact us at CStephensGW@Gmail.com or 828-702-5072.
Returns & Cancellations
Due to the nature of our order fulfillment process, our return and cancellation policies are as follows:
- Returns: Once an item has been shipped, the sale is final. We cannot accept returns or process cancellations for items in transit.
- Same-Day Cancellations: Orders may be cancelled for a full refund before 7:00 PM on the day the order was placed, provided the item has not yet been processed for shipment at our distributor’s warehouse.
- Late Cancellations: If an order is cancelled after 7:00 PM on the day it was placed, it will be subject to a 20% restocking fee.
Shipping Policy
Order Fulfillment
The majority of items listed on our website are sourced directly from our network of distributors and manufacturers (“dropshipped”). Products available at our physical location are explicitly marked as “In-Stock / In-Store.”
Our fulfillment process for dropshipped items follows one of two paths:
- Direct Fulfillment: Non-firearm items may ship directly from the distributor’s warehouse to your address. The typical fulfillment timeframe is approximately 4 business days.
- Dual-Service Fulfillment: Certain items, including all firearms requiring FFL transfer, are shipped from the distributor to our facility first. We then process and ship the item to its final destination (your receiving FFL). This is often a requirement set by the manufacturer. The typical fulfillment timeframe for this service is approximately 8 business days.
Please Note: The timeframes above are estimates. During periods of high order volume, delays at the distributor level may occur that are outside of our control. We cannot guarantee specific delivery dates but are committed to fulfilling your order as quickly as possible.
Tracking
You will receive tracking information as soon as your order is en route to its final destination (either your shipping address or your designated FFL).
Product Information Disclaimer
Product descriptions, specifications, and images are provided to us by our distributors and may not always be 100% accurate.
- Our Guarantee: We guarantee that the item you receive will match the SKU, Manufacturer Part Number (MPN), and UPC listed in the product data.
- Customer Responsibility: It is the customer’s responsibility to verify product details with the manufacturer using the provided SKU/MPN/UPC before placing an order.
Accepted Payment Methods
We offer a variety of payment options for your convenience.
Instant Payment Methods (For fastest processing)
- Credit/Debit Cards: We accept Visa, Mastercard, and American Express.
- Apple Pay: Send payment directly to 828-702-5072.*
- CashApp: Send payment directly to $YourCashTag or 828-702-5072.*
- Cryptocurrency: Securely processed through Coinbase & Binance.
- GunTab: Secure escrow service. Please note the buyer is responsible for the transaction fee.
*For Apple Pay and CashApp, please include only your order number in the payment notes/memo. Payments with additional text will be declined and must be resubmitted.
Traditional Payment Methods
- Money Orders & Cashier’s Checks: Your order will ship immediately upon our receipt of payment.
- Personal / Business Checks: Orders paid by personal or business check are subject to a 7-business-day hold to ensure funds clear before shipment.
- Cash: Accepted for local pickup orders only.